Student Accounts: Each student has been assigned a PIN number that remains the same every year. This number gives them access to their meal account. Student accounts operate similar to a checking account. There must be money in the account to “purchase” food in the cafeteria (meals and a la carte). It is your responsibility to maintain a positive account balance in order for meal services to continue. Students may check their balance daily and are notified from the cashier when their balance is low.
Negative Balances: When an account is negative, students are only allowed to purchase complete meals. No ala carte purchases are permitted.
Payments: There are two ways to put money in your child’s meal account:
Check or Cash: Each student has his/her own account. Families with more than one child in school may prepay with one check by noting on the deposit form how much should be deposited in each student’s account (). Payments can be dropped off at any school. Deposit boxes are located outside of each school office. Payments can also be mailed to: Nutrition Services, 1501 Vine Street, Hudson, WI 54016. Student accounts will be assessed a fee for all checks returned for insufficient funds. Note: You must complete a deposit request form listing all student names, school, PIN#, and amount deposited to each student.
Online: Meal account payments can be made electronically through FeePay (new online payment system coming soon!). Please contact the Nutrition Services Department or your child’s school if you need additional assistance.
No Cash Policy: No cash will be accepted at the cafeteria line. This eliminates the need for students to carry cash and also expedites the cafeteria serving lines. There are automatic deposit stations in the cafeteria for students to deposit cash into their accounts or to check their balance.
Meal Account Deposits, Transfers & Refunds
Meal Account Transfers: Funds may be transferred from one student account to another OR to the School Meals Angel Account. The Angel Account is used to pay for meals of students in need at the discretion of the school principal and/or Assistant Director of Nutrition Services. You may request a transfer of funds by 1.) calling the Nutrition Services Office 715.377.3717, or 2.) emailing request to firstname.lastname@example.org
Meal Account Refunds: All refund requests must be submitted in writing to address/FAX above.. The following information must be provided before the request can be processed. You should receive your refund in 4-6 weeks. If you are moving out of the district, be sure to give a forwarding address. NOTE: We will use all necessary resources to contact the requester if questions arise. However, it is the requester’s responsibility to follow up if request is not received in a timely manner. To obtain Account Balance information, call the Nutrition Services Office at 715.377.3717.